Contact us
Have a question about a watch face, a bug to report, a partnership idea, or just want to say hi? Send us a message and a real person from the SXZ Universe team will reply.
We usually respond within 1–2 business days. If your question is about a specific watch face, please mention its name so we can route your message to the right designer.
What we can help with
Product questions
Compatibility, features, EcoGridle Mode, AOD behavior — anything about how our watch faces work.
Bug reports
Found something that doesn't work as advertised? Tell us your watch model, OS version, and the watch face affected.
Feature requests
Got an idea for a new design or a feature you'd love to see? We read every suggestion.
Partnerships & press
Collaborations, integrations, reviews, sponsorships — reach out and we'll get back quickly.
Before you write
If you're seeing an issue with one of our watch faces, the fastest path to a fix is including: the watch model and OS version, the watch face name, a short description of the problem, and any screenshots if relevant. The more context, the faster we can help.